Ops Simply (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website, services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We collect information you voluntarily give us, including:
- Name
- Email address
- Phone number
- Business information
- Payment information (processed securely through third-party providers)
- Access credentials (Facebook, Google Business, SMS accounts, etc.) used solely for setup
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Cookies or tracking technologies
This data helps us improve our site performance and user experience.
2. How We Use Your Information
We use your information to:
- Provide and fulfill services
- Configure your systems, automations, and integrations
- Send service-related communications
- Process payments
- Improve our website and offerings
- Deliver customer support
- Monitor the performance of your tools and systems
We do not sell, rent, or share your information with third parties for marketing purposes.
3. How We Protect Your Information
We use a combination of administrative, technical, and physical safeguards to protect your data, including:
- Secure password-protected systems
- Encrypted third-party services (Stripe, Google, Facebook, HighLevel, etc.)
- Restricted access to sensitive information
- Confidentiality practices for all account credentials
However, no system is 100% secure. By using our services, you acknowledge this risk.
4. Sharing of Information
We may share your information only with:
- Trusted service providers who assist with our operations (e.g., Stripe, HighLevel)
- Third-party tools required for system setup (Facebook, Google, SMS providers)
- Legal authorities, if required by law
We never share or sell client information for advertising or marketing purposes.
5. Payments & Third-Party Processors
All payments are securely processed through:
- Stripe
- HighLevel Payments (if applicable)
We never store full payment card details on our servers.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion (where legally allowed)
- Opt out of non-essential communication
To request changes, email [email protected].
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7. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
- Improve website functionality
- Understand website traffic
- Enhance user experience
You can disable cookies in your browser settings.
8. Data Retention
We retain client information only as long as needed to:
- Provide services
- Meet legal or tax obligations
- Maintain accurate business records
You may request deletion anytime.
9. Children’s Privacy
Ops Simply does not knowingly collect or store information from children under 18.
Our services are intended for business owners only.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website or services indicates acceptance of these changes.
11. SMS Communication & Consent
When you provide your phone number, you consent to receiving SMS messages from Ops Simply regarding:
Account setup
Service delivery
Lead notifications
Appointment reminders
Support communication
Occasional promotional updates (optional)
Your consent is not required as a condition of purchase. Message frequency varies.
12. SMS Opt-Out
You can opt out at any time by replying STOP to any message.
After opting out, you may still receive non-SMS communication (such as email).
To resume SMS messages, reply START.
13. How SMS Data Is Used
Ops Simply uses your phone number exclusively to:
Deliver service-related messages
Provide customer support
Send marketing messages only if you opted in
Send automation notifications if included in your system setup
We do not sell, rent, or share SMS-related data with any third party.
14. Messaging & Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply depending on your mobile plan and carrier.
15. Compliance With A2P 10DLC
Ops Simply follows all A2P 10DLC guidelines, including:
Proper opt-in and consent collection
Clear opt-out instructions
Transparent data handling
Content restrictions per mobile carrier rules
16. Contact Us
If you have questions or requests related to this Privacy Policy, please contact: [email protected]